Privacy Policy
Last Updated: October 13, 2026
1. Introduction
Prairie Comfort Home Care respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact our agency, request home care services, or communicate with us by phone or text message.
2. Information We Collect
We may collect personal information that you voluntarily provide, including your name, phone number, email address, mailing address, and information needed to respond to inquiries or coordinate home care services.
3. How We Use Your Information
We may use your information to:
Respond to inquiries and requests for information.
Coordinate client assessments, appointments, and home care services.
Communicate with clients, families, caregivers, and applicants.
Send appointment confirmations, scheduling updates, service-related notifications, and other requested communications.
Maintain business records and meet applicable legal requirements.
4. SMS Text Messaging Consent
By providing your phone number and agreeing to receive text messages from Prairie Comfort Home Care, you consent to receive SMS messages from our business. Messages may relate to appointments, scheduling, service updates, inquiries, and customer support.
Message frequency varies depending on your communication and service needs. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP. After opting out, you will no longer receive SMS messages from us unless you provide consent again.
Consent to receive SMS messages is not a condition of purchasing services from Prairie Comfort Home Care.
5. Sharing of Personal Information
Prairie Comfort Home Care does not sell or share your personal information with third parties for their own marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may disclose information to service providers when necessary to operate our business, provide services, support communications, or meet legal obligations. These service providers may only use information as necessary to perform their services for us and subject to applicable requirements.
6. Protection of Your Information
We take reasonable steps to protect personal information against unauthorized access, use, disclosure, or loss. Access to personal information is limited to individuals who need it for legitimate business purposes.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Information Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, recordkeeping, and compliance with applicable legal requirements.
8. Your Privacy Choices
You may contact us to ask about the personal information we hold about you or to request corrections, subject to applicable legal requirements.
You may opt out of SMS messages at any time by replying STOP. You may also contact us directly with privacy-related questions or concerns.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised update date.
10. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact: